Operators of automation systems

Shenzhen Smart Image Technology Co., LTD. (Operators of automation systems) (referred to as Smart Image Technology) was founded in 2016, is a recognized enterprise integrated operation and maintenance solution provider. Our mission is to provide our customers with efficient and advanced operations products, IT services and solutions to meet evolving business challenges.

Our center team gathers elite talents from global top 500 enterprises such as Tencent and Neusoft, with rich experience in IDC and IT equipment operation and maintenance and professional technical capabilities. We are proud to build a one-stop integrated operation and maintenance platform, which runs through the concept of "automation, intelligence and platform" to meet the diversified needs of customers. Our integrated operations platform includes:

Configuration Management System (CMDB) : Finely manage and track assets for efficient use of resources.
Multi-cloud management: It has covered several cloud platforms such as Alibaba Cloud, Tencent Cloud, Huawei Cloud, Tianyi Cloud, and Jingdong Cloud. We synchronize product instances, monitoring indicators and other information of multi-cloud platforms in real time to help enterprises better manage the resources of each cloud platform.
Monitoring Center: Monitor network devices, hosts, cloud resources, systems and applications in real time to identify and resolve potential problems. With mobile alarms, O&M can respond to and handle alarms anytime and anywhere to ensure stable service running.
Automation (RPA) : Applies to the automation of network management and service operation and maintenance (O&M), simplifying network management and service processes and improving network and service stability and security.
ITSM: Based on the ITIL4 concept, ITSM has built-in event management, service request management, issue management, change management, and release management processes to help users standardize IT processes and improve IT service quality and efficiency.

These professional IT O&M products effectively solve customers' challenges in asset management, network management, service management, performance management, capacity management, and fault solving, effectively improving O&M efficiency and reducing O&M costs. We are proud to have a broad customer base, covering new energy, government, finance, education, power, enterprise, IDC operators and other industries. With the State Grid, China Southern Power Grid, Tencent Cloud, Huawei, Guosen Securities, Ping An Securities, China Mobile, Peking University Shenzhen Hospital and many other famous customers to establish a solid cooperative relationship.

Attracting the attention of the industry, it has obtained tens of millions of yuan of industrial investment for two consecutive years, and reached strategic partnerships with famous enterprises such as Ali Cloud and Tencent Cloud. These cooperation not only covers computer room management, unified monitoring, automated operation and maintenance products, but also extends to many fields such as customer resources. We will adhere to our original intention, continue to explore and develop new technologies and innovative products, and strive to become a leader in the field of intelligent IT services. We are committed to providing our customers with smarter, more efficient IT services and solutions to help them succeed in an ever-changing business environment.